Your information matters

Privacy Policy

Effective: 5 August 2026 · Version 1.0

1. Who operates the platform

Zentix Skills Community is operated by Zentix Digital. References to “Zentix,” “we,” “our” or “us” mean the operator of zentixskills.com. Privacy questions can be sent to privacy@zentixskills.com.

2. Information we collect

Information you provide

• Name, email address and country when you register, plus a phone number only if you choose to provide one.
• Password in securely hashed form. We cannot view your original password.
• Profile information and communication preferences.
• Course enrolments, completed lessons, quiz responses and learning progress.
• Messages sent to support and information included in account requests.

Information collected automatically

• Internet Protocol address, browser type, device information and security logs.
• Session cookies required to keep you signed in and protect forms.
• Basic usage events necessary to maintain and improve the service.

3. Why we use information

We use information to create and protect accounts, deliver courses, remember progress, respond to support, prevent abuse, comply with legal obligations and improve platform reliability. Promotional SMS is processed only when you give separate consent.

4. SMS and marketing consent

Marketing consent is optional and is not required to access available free courses. When you opt in, we record the phone number, consent wording version, date, source, approximate technical record and withdrawal status. You may opt out through your profile, by following the instruction in a message or by contacting us.

5. Cookies

We use essential cookies for sessions, security, theme preferences and form protection. If analytics or advertising cookies are added later, we will provide appropriate notice and controls before activating them where required.

6. How information is shared

We may use carefully selected hosting, email, SMS, security or technical service providers to operate the platform. They may process information only for the agreed service and subject to appropriate safeguards. We may disclose information when legally required or necessary to protect users and the platform. We do not sell phone-number lists.

7. Retention

Account information is retained while the account is active and for a limited period afterward for recovery, security, recordkeeping and legal requirements. Withdrawn marketing-consent records may be retained as a suppression record so that we honour the opt-out. Support and security logs are kept only as long as reasonably necessary.

8. Security

We use password hashing, secure sessions, access controls, prepared database queries and other reasonable safeguards. No internet service is completely risk-free. Use a unique password and never share verification codes.

9. Your choices and rights

Depending on applicable law, you may request access, correction, deletion, restriction or objection, and you may withdraw marketing consent. Ghanaian users also have rights under the Data Protection Act, 2012 (Act 843). We may verify identity before completing a request.

10. Children and young learners

Accounts are currently intended for adults aged 18 or older. We do not knowingly create accounts for children or use a child’s phone number for promotional SMS. Contact us if you believe a child has provided personal information.

11. International access

Zentix can be accessed from multiple countries. Information may be processed where our service providers operate. We take reasonable steps to apply appropriate protections while recognising that privacy rules vary by country.

12. Changes and contact

We may update this policy when the service or applicable requirements change. A new effective date will appear above. Contact privacy@zentixskills.com or use our contact form for privacy requests.